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Invoicing Deposits & Milestone Payments
Merchants can now collect deposits upfront and structure milestone-based payments on one-time invoices. Great for service businesses — photographers, contractors, consultants — who need to secure partial payment before starting work. Previously, merchants had to send separate invoices or use off-platform workarounds, creating a disjointed experience for their customers.
@Lesly Alcantara · @Pedro De Oliveira · @Yehor Lukovnikov · @Katy Cooperstein
ProductSalesCare
See It in Action
2 items — click to enlarge
Why This Matters
- Improved cash flow — collect a deposit before work begins so merchants aren't fronting all the costs
- Flexible payment structures — split an invoice into milestones that match the actual project timeline
- Fewer disputes — clear payment expectations set upfront reduce misunderstandings and chargebacks
- Professional invoices — deposit and milestone details appear cleanly on the invoice, reinforcing credibility
What's New
- 1Added the ability to require a deposit as a percentage or fixed amount when creating a one-time invoice
- 2Introduced milestone payment schedules — break a single invoice into up to 5 payment stages
- 3Enabled automatic reminders that notify the customer when each milestone payment is due
- 4Updated the invoice preview to clearly display the deposit structure and remaining balance
- 5Added per-milestone payment tracking so merchants can see exactly which stages are paid and which are outstanding
Known Limitations
- Deposits and milestones are only available on one-time invoices — recurring invoices are not yet supported
- A maximum of 5 milestones can be added per invoice