ReleasedFull ReleaseWeb
Commerce Home Page Visit Metrics
A new internal dashboard that shows which Commerce Home pages get the most real customer traffic. See unique visitors, session counts, real vs. delegated (care agent) sessions, and web vs. mobile split — all from live production data. Replaces the previous approach of stitching together multiple analytics tools with days-old exports, enabling data-driven prioritization decisions in a single view.
@Sridharan Gopalan
ProductCareUXEngineering
See It in Action
Why This Matters
- Data-driven page prioritization — invest engineering and design effort where real users actually spend time
- Understand customer vs. care-agent traffic patterns — see which pages are self-serve and which still depend on agent assistance
- Track mobile adoption without separate tools — web vs. mobile split is built right into the dashboard
- Always-fresh automated data — no manual exports or stale spreadsheets, the dashboard refreshes automatically
What's New
- 1Ranked page traffic view showing the most-visited Commerce Home pages at a glance
- 2Unique customer counts per route so you know how many distinct users hit each page
- 3Real vs. delegated session breakdown to distinguish direct merchant traffic from care-agent-assisted sessions
- 4Web vs. mobile split per page for understanding platform adoption across routes
- 5Auto-refreshing from RUM production cluster with a 24-hour cache for fast, always-current data
Known Limitations
- Currently shows last 30 days only; per-route JTBD path analysis and performance metrics coming in next iteration